Supporter Services

Audio Description

We offer an Audio Description Service for blind or partially sighted supporters, and have receivers available for use by both home and away supporters.

Our Audio Description is provided by specially trained commentators that keep up with play to the second, so listeners don’t miss anything happening on the pitch. You can learn more here. The simple to use receivers can be used anywhere in the stadium, and although we can provide you with headphones with the receiver, we recommend you bring your own.

There is no charge for this service, although we do ask that you get in touch with us to book a receiver once you have your match ticket by telephoning 02380 711 980 or by emailing We will arrange to have a receiver brought to your seat before kick-off.

At the end of the match, we ask that you return your receiver to a nearby steward. In order for us to continue providing this service it is vital that we have all receivers returned to us at the end of each match.

If you have any questions about this service, please do not hesitate to get in touch with our Supporter Services team.